Privacy and Data Protection

This section defines key terms used throughout this privacy statement to ensure clarity regarding our data practices.

Leaderix collects data directly from users as well as automatically through various technologies to enhance service delivery.

Users provide certain data during registration, inquiries, and interaction with our training and coaching services, including:

• Contact details such as name, email address, and phone number for communication purposes.
• Professional information relevant to director training, such as job title and company affiliation.
• Payment details necessary for enrolling in coaching programs and courses.
• Feedback and questionnaire responses to tailor coaching approaches effectively.
• User-generated content submitted during training sessions or via the website.
• Preferences and consents related to marketing and service updates.

Leaderix automatically gathers certain information when users visit or interact with the website and services, such as:

• Browser type and version, operating system, and device details.
• IP addresses to help with security monitoring and service optimization.
• Browsing behavior data, including pages accessed and time spent on each page.
• Cookies and similar tracking technologies that support website functionality.
• Referral sources indicating how users reached the Leaderix platform.
• Usage analytics for improving the design and content of training modules and coaching interactions.

Leaderix may obtain certain personal data from trusted third-party sources to complement and verify user information, including:

• Professional networking platforms to validate users' business affiliations when registering for director training.
• Payment processors to securely handle and confirm transaction details.
• Marketing partners to synchronize preferences and deliver relevant communications about services.

The personal data collected is used solely to deliver and enhance our director training and business coaching services:

• Administering enrollment and course participation effectively.
• Communicating important information related to training schedules, updates, and service modifications.
• Personalizing coaching content and feedback based on user profiles and responses.
• Security measures to protect users and prevent unauthorized access or activities.
• Analyzing service usage trends to continuously improve course materials and delivery methods.
• Conducting satisfaction surveys and collecting testimonials where consent is given.
• Complying with applicable legal and regulatory obligations related to business training services.
• Managing marketing communications in line with user preferences and consents.

Leaderix processes personal data according to the following legal grounds under applicable data protection laws:

• User consent provided explicitly during service sign-up or communication preferences.
• Performance of a contract between the user and Leaderix concerning training and coaching services.
• Compliance with legal obligations that Leaderix is subject to within Switzerland and the EU where applicable.
• Legitimate interests pursued by Leaderix to maintain service quality, protect rights, and prevent fraud.

Leaderix does not sell personal data and only shares information with trusted partners strictly for service purposes:

• With payment service providers to process transactions securely.
• With professional consultants who assist in delivering tailored coaching sessions under confidentiality agreements.
• With IT service providers hosting and maintaining digital infrastructure securely.
• When legally required by authorities to comply with relevant laws and contribute.
• With marketing partners strictly following user consent for promotional communications.
• With auditors or regulatory bodies as necessary to ensure compliance.

Leaderix implements technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

• Secure access controls including authentication mechanisms for sensitive information.
• Encryption of data in transit and at rest where applicable to prevent interception.
• Regular security assessments and staff training to maintain high protection standards.

Users have various rights regarding their personal data processed by Leaderix and can exercise these rights as detailed below:

• Right to access the personal data held and receive information about its processing.
• Right to request correction of inaccurate or incomplete personal data.
• Right to demand erasure of personal data under certain circumstances.
• Right to restrict processing of personal data where applicable.
• Right to object to data processing based on legitimate interests or marketing purposes.
• Right to data portability for personal data provided to Leaderix.
• Right to withdraw consent at any time without affecting prior processing lawfulness.
• Right to lodge a complaint with a competent data protection authority if dissatisfied.

• Maintaining detailed records of data processing activities to demonstrate compliance.
• Implementing privacy by design and default in all services and systems involving personal data.
• Providing clear privacy notices and facilitating user controls over their data.
• We use encryption and secure protocols to protect your data during transmission and storage.

If you believe your data has been mishandled, you may file a complaint with the appropriate data protection authority in Switzerland.

Our services are intended for adult professionals. We do not knowingly collect personal data from individuals under the age of 18.

Our website may contain links to external sites. Leaderix is not responsible for the privacy practices or content of these third-party websites.

Leaderix may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. We encourage you to review it regularly.